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FAQ
Frequently asked questions
Ordering & Shipping
Tea & Ingredients
Brewing Questions
Wellness & Safety
Brand & Experience
A: The Peacock Tea Shop provides reliable and efficient shipping options to ensure customers receive their tea selections promptly and in perfect condition. We offer standard ground shipping for all domestic orders, which typically takes 3-7 business days. For those needing faster service, expedited shipping is available at checkout, delivering within 1-3 business days. All orders are carefully packaged using eco-friendly materials to preserve freshness and protect the products during transit. Tracking information is provided with every shipment so customers can monitor their orders in real time. We currently do not ship internationally, but look forward to adding that for our customers in the future. Our commitment to quality and customer satisfaction means we partner with trusted carriers to maintain timely and secure delivery across all shipping methods.
A: The Peacock Tea Shop provides reliable and convenient delivery services tailored to meet customers’ needs for their premium tea selections. Orders are shipped using trusted courier partners with standard and expedited shipping options available at checkout to accommodate different timelines. Customers can track their shipments online using the tracking number provided via email once their order has been dispatched. To ensure timely delivery, it is recommended that customers provide accurate shipping information and place orders in advance, especially during peak seasons or promotional periods. The Peacock Tea Shop prioritizes careful packaging to preserve the freshness and quality of every tea product, ensuring a satisfying experience from our online store directly to your door.
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